Frequently Asked Questions

Once your solar panels are installed, our team will conduct a thorough final inspection to ensure that everything is properly connected and functioning at its best. You can expect to receive comprehensive documentation that includes the system specs, warranties, and all the necessary contact information for support.

You can access all important information about your daily energy production, solar project details, and necessary documents from any device. Our interface is user-friendly, ensuring a seamless experience managing your energy production.

The installation of a residential solar system usually takes around 1-2 days to finish. However, scheduling may take up to 6-8 weeks depending on the backlog. Once approved, the installer will take care of ordering the panels and scheduling the installation for you.

Solar panels are relatively low-maintenance, but it's recommended to visually inspect them a few times a year for debris buildup. Keeping the panels clean and clear of dirt, leaves, or snow will optimize energy production. If you notice any significant issues, our team is here to help.

You can sell excess energy generated by your solar system back to the utility company through net metering, allowing you to receive credit for extra energy produced. Net metering involves connecting your solar system, home, and power grid. Excess energy is sent to the grid if your system produces more energy than your home requires.

Your utility company will replace your meter with a bidirectional net meter that measures the amount of energy you import and export. Your energy bill will be based on the net difference between the two values, with credits applied if you exported more energy than you imported. Credits can be used to offset winter months when consumption usually exceeds production.

Your solar panels will still generate power during cloudy days, but energy production might be reduced. Modern solar panels are designed to capture diffuse sunlight, meaning they can generate energy even when direct sunlight is limited.

It's worth noting that grid-connected solar systems have a safety feature that automatically shuts them off during power outages. This is to ensure the well-being of utility workers. Once power is restored, the solar panels will resume their normal functioning.

NuWatt Energy is happy to offer you the necessary documentation to claim tax incentives and rebates. For the best possible benefits, we recommend consulting with a trusted tax professional.

If you happen to notice a decrease in your energy production, it could be due to shading, dirt build-up, or system malfunctions. In that case, please don't hesitate to contact our support team to schedule a maintenance visit. Our technicians will troubleshoot the issue if necessary and help you get back on track with your energy production.